24-7 Intouch launches first-lien term loan at Libor plus 400-425 bps

By Sara Rosenberg

New York, Aug. 7 – 24-7 Intouch launched on Tuesday its $245 million seven-year first-lien term loan with price talk of Libor plus 400 basis points to 425 bps with a 0% Libor floor and an original issue discount of 99, according to a market source.

The first-lien term loan has 101 soft call protection for six months, the source said.

The company’s $370 million of senior secured credit facilities also include a $45 million revolver and an $80 million privately placed second-lien term loan.

RBC Capital Markets and Credit Suisse Securities (USA) LLC are the joint lead arrangers on the financing.

Commitments are due at noon ET on Aug. 17, the source added.

Ontario Teachers’ Pension Plan is the sponsor.

24-7 Intouch is a provider of technology enabled, omnichannel, outsourced customer care to consumer-facing businesses.

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